Terms
Terms and Commercial Notes
These terms explain how product information, quotation communication, warranty, and shipping notes are handled for machinery inquiries.
Product Information
Machine images, specifications, and configuration descriptions must match the actual model offered. Final specifications should be confirmed in the signed quotation or sales contract.
Quotations
Prices, delivery time, packaging, installation, warranty, and spare parts terms should be stated in writing for each order.
Warranty and Support
Warranty period, excluded parts, support channels, and service response process should be confirmed in the quotation or sales contract.
Shipping and Import
Buyers may be responsible for local customs clearance, import duties, taxes, and installation conditions unless otherwise stated in the contract.